The Download June 2021

Welcome to the June Edition of 'The Download'

In this month’s edition of The [d-flo] Download we include our monthly team member spotlight, announce a new customer project and our new Tigerbay CRS integration. We also include our recently published article on the apt subject of ‘Travel Disruption and the Communication Imperative’ and share some ideas to help with delivering duty of care.

The Download June 2021

Welcome to the May Edition of 'The Download'

In this month’s edition of The [d-flo] Download we include our monthly team member spotlight, announce a new customer project and our new Tigerbay CRS integration. We also include our recently published article on the apt subject of ‘Travel Disruption and the Communication Imperative’ and share some ideas to help with delivering duty of care.

Mihkel-Spotlight
COMPANY
Spotlight on Mihkel

Meet Mihkel, solution consultant and mountain biker at weekends. Joining d-flo in 2013 and relocating from Estonia, Mihkel has accelerated through our internal training programme and contributed to many of our customer solutions. Mihkel has recently implemented a new FinancialComms solution for Christie’s.

Tigerbay-Block
TECHNOLOGY
Tigerbay Integration

Our latest integration adds the power of TravelComms to another of the leading reservation platforms. Tigerbay, used by many specialist tour operators - from villas to camping, sailing to skiing, adventure to escorted tours – is renowned for its packaging flexibility and TravelComms now extends this with documentation to match.

TTS Event
Event
Travel Tech Show 2021

On 14th-15th we will be participating in this year's TravelTech Show. Bringing together global decision-making technology buyers to help them improve their tech stack and plan ahead, by gaining access to global providers and disrupters to discover new trends to future-proof their strategy and achieve their business objectives.

Collaborate
Company
Call for Collaboration!

We are opening up contributor involvement on an exciting new initiative. Do you come from an operational, marketing or sales role within the leisure travel industry and interested in increasing booking conversions and improving capacity management? If so, get in touch and see how you could be involved and equally benefit.


d-flo Newsletter - March 2021 - Desktop Images4
d-flo Newsletter - March 2021 - Mobile Images4
ARTICLE
Extend the "Customer High"

Travel businesses able to tell their stories through immersive experiences can change customer purchasing behaviour. The ability to keep customers engaged gives travel businesses a huge opportunity to capitalise on immersion. This ebook explores extending the "customer high" with a fully immersive communications journey and demonstrates the benefits it can generate.

TheCommunicationImperativeDesktop
TheCommunicationImperativeMobile
ARTICLE
The Communication Imperative

How can you stay on top of the continually changing travel traffic light system? With the lists being reviewed every 3 weeks and countries moving from Green to Amber with less than a week’s notice, the need to keep customers informed and prepared remains critical. Get this right and your customers will remain loyal advocates. Get this wrong and your customers will move on.

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