Sub-Processors

d-flo uses certain sub-processors to assist in providing d-flo’s Communication Services as specified in d-flo’s Data Processor Agreement. A sub-processor is a third-party data processor engaged by d-flo who agrees to receive personal data from d-flo intended for processing activities to be carried out (i) on behalf of d-flo clients; (ii) in accordance with customer instructions as communicated by d-flo; and (iii) in accordance with the terms of a written contract between d-flo and the sub-processor.

d-flo maintains an up-to-date list of the names and locations of all sub-processors. This list is below, or you can obtain a copy by contacting privacy@dflo.co.uk

Sub-Processor Types of Data Transferred Purpose for the Data Transfer Location
AWS Personal data contained in communications customers send through d-flo’s Communication Delivery Services. Provision of Communication Delivery Services, including transmittal from d-flo’s software applications to the specified email addresses or mobile phone numbers. Ireland
Sendgrid* Personal data contained in communications customers send through d-flo’s Communication Delivery Services. Provision of Communication Delivery Services, specifically transmittal from d-flo’s software applications to the specified email addresses. United States
Twilio* Personal data contained in communications customers send through d-flo’s Communication Delivery Services. Provision of Communication Delivery Services, specifically transmittal from d-flo’s software applications to the specified mobile phone numbers. United States

* Has adopted the Standard Contractual Clauses in the their data protection addendum.