With the rise of social media, it’s easier than ever for customers to share their experience of doing business with you.
So, it’s ever more vital to find ways of making them feel valued, at every stage of the customer journey.
That way, you not only increase loyalty and retention, but also encourage them to provide positive feedback, testimonials and recommendations – which have a knock-on effect on sales.
At d-flo, we help you deliver rich, relevant and personalised communications that differentiate your offering. Providing endless flexibility, our platforms enable you to deliver:
- On-brand communications - making sure each communication incorporates and adheres to your official brand guidelines.
- The necessary information - providing each customer with the information that’s relevant to their needs.
- Using the preferred channel - delivering communications using each customer’s preferred channel, whether offline or digital.
- Stand out from the competition - enriching your communications with stunning content aligned to your product or service.
67% of consumers and 74% of business buyers say they’ll pay more for a great experience.