30.03.20
Get Crisis Comms Right and Meet Customer Demand
Keeping your customers safe during a time of much potential frustration will be long remembered.
Read More11.03.20
Coronavirus – How Travel Businesses can Limit the Damage
The recent Novel Coronavirus outbreak is causing much disruption amongst the travel industry.
Read More13.02.20
Crisis Management: How to Best Prepare for the Unexpected
It’s important to understand how to manage damage limitation and cope with the unexpected.
Read More24.10.19
Power Up Travel Communications with Big Data
Big Data has become a widely discussed and debated topic across all industries not least – travel.
Read More06.08.19
Master Crisis Comms, Master Crises
It’s the call that cruise companies fear most—equipment failure, weather, even a crisis is affecting the current cruise.
Read More16.05.19
Maximising the ‘Before You Depart’ Experience
Book and depart—the two most celebrated moments in the travel industry’s customer journey.
Read More01.04.19
Maximizing the ‘Before You Board’ Experience
Sale and sail—the two most celebrated moments in the cruise industry’s customer journey.
Read More09.10.18
Removing Opportunistic Fraud with Automation
Businesses now need to consider the new techniques of increasingly tech savvy consumers and employees.
Read More31.05.18
Feel the Fear and Do It Anyway
If you are in any doubt about taking the next step with your technology – the answer is a resounding YES!
Read More29.11.17
Keep it Simple and Shine in a Crisis
By communicating quickly in a crisis you are most likely to receive understanding and positive feedback from customers.
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