Keeping your customers safe during a time of much potential frustration will be long remembered.
The recent Novel Coronavirus outbreak is causing much disruption amongst the travel industry.
It’s important to understand how to manage damage limitation and cope with the unexpected.
Big Data has become a widely discussed and debated topic across all industries not least – travel.
It’s the call that cruise companies fear most—equipment failure, weather, even a crisis is affecting the current cruise.
Book and depart—the two most celebrated moments in the travel industry’s customer journey.
Sale and sail—the two most celebrated moments in the cruise industry’s customer journey.
Businesses now need to consider the new techniques of increasingly tech savvy consumers and employees.
If you are in any doubt about taking the next step with your technology – the answer is a resounding YES!
By communicating quickly in a crisis you are most likely to receive understanding and positive feedback from customers.
Let us demonstrate how we can transform your communications